CurlsQueen Rewards

Points will be credited into your account immediately after your order has been delivered/shipped.
(*Depending on the number of orders we receive, please allow up to 24-48 hours for your points to reflect in your account.)

To redeem points online, follow these steps:
Make sure you are logged into your account in which you'd like to apply the points from.
After you have added all items to cart, proceed to checkout as usual.
In the payment field option, you can select how many points you want to redeem and the code will automatically be applied to your order.
*PLEASE NOTE: All codes redeemed cannot be reversed. Codes will expire within 30 days from redemption and are redeemable for online use only.

No,You can redeem a $10, $25, or $50 off reward in one purchase. However, you cannot redeem multiple $10, $25, or $50 off rewards at a time, or combine monetary rewards with another discount code.

Yes! Just enter in the promotion code at checkout and your VIP Reward will be available for redemption under the "Payment Method" section of the checkout page.

Your points that were earned from your purchase will be deducted from your points balance totaling the amount that was returned.
If you return an order in which you redeemed rewards points for a discount, the points you used to redeem the discount will be added back to your account.

Unfortunately, we are unable to refund VIP Reward Points after they have redeemed. Once a voucher code has been issued, we aren't able to cancel or refund the points. VIP Reward Points cannot be "refunded" back to a user's account for any reason.but you could contact our CSS here, asked for a replacement directly before your order be shipped.

We love reading customer reviews and would like to publish all of them on our website. However, there are a few reasons why our editors choose not to publish certain customer reviews. The most common reason is that the review may not be descriptive enough or deemed unhelpful to other customers.

Points are active for 12 months; they only expire if your account has been inactive for 12 months—meaning you haven’t made a purchase.